Restoring a work order back to a Windows handheld device

 

1.    Open the Inquest Remote Server

2.    From the “Handhelds” menu select “Technicians”

3.    Edit the technician used for the inspection

4.    Highlight the company name

5.    Click the “Restore” button

6.    Select the date and time when the work order was synchronized

7.    Place a check in the checkbox for the work order to restore

8.    Click OK to close the restore dialog

9.    Click OK to close the technician information

10.  Close the list of technician names

11.  Synchronize the handheld to complete the restore

 

Note:

·         A restore can only be done from 1 synchronization backup at a time (i.e. a specific date and time selected)

·         After the restore, only the work orders requested in the restore process will be on the handheld device